Rothshild Group, The New Surgery

Monday to Friday 8.30am – 1.00pm
Monday to Friday 2.00pm – 6.30pm

The Dispensary can be contacted on the main reception number of 01442 890661.

We require 48 hours notice (2 working days) for all repeat prescriptions, and 4 working days notice before a Bank Holiday. Prescriptions left after 6.00pm cannot be dealt with until the next working day.

You will be given a prescription or medication to last for one month, as per the Department of Health guidance.

We do not take repeat prescription requests over the telephone due to strict confidentiality issues, either send in your repeat slip or come to the surgery and place your request in the prescription box kept in the waiting room downstairs.

You can order your repeat prescription online.

You will need your online services username and password.

If you do not have your username and password please bring a form of ID with you to the surgery and we will give you the details you need to use the online services.

The right hand slip on your prescription shows the authorised repeats available. Please tick and initial each item you require, please do not tick items for which you still have a supply. You can post or deliver the slip to the surgery. If you do not have your repeat slip available, the reception team or dispenser can provide you with a copy.

If you wish your prescription to be posted please provide a stamped self -addressed envelope.