Patient Access On-Boarding Email Campaign – January to February 2019

Last May the all-new Patient Access web portal was launched and in August a number of users were contacted to remind them to log in and link their new accounts.

Patient Access will be contacting these patients again to explain the new and updated portal and to carefully explain how to sign into it for the first time – we realise that some users have had difficulties with this stage of the process before, so this is a great opportunity to make each step really clear for anyone unfamiliar with the new version. A copy of the email can be found here.

Users of patient access that have been successfully using the new portal should not receive any emails requesting them to sign in or revalidate their user details.