Category Archives: Uncategorized

Public meetings to discuss planned merger of Rothschild House Group & Beckhamsted Group Practice

All patients are invited to a public meeting at Nora Grace Hall, Tring on 22nd May 2019 2-3pm to learn more about the planned merger of Rothschild House Group and Berkhamsted Group Practice and ask any questions they may have.

This event is supported by Rothschild House Patient Participation Group who will be in attendance.

The surgery will be happy to answer any questions you may have, please address these to patientservices.rhs@nhs.net.

If you are unable to attend this meeting, you are welcome to attend an alternative meeting at Berkhamsted Civic Centre, Main Hall on either Tuesday 21st May 3pm to 4pm OR Wednesday 22nd May 7pm to 8pm

Rothschild House Group receives Purple Star Award for providing outstanding services to patients with Learning Disabilities

The Purple Star award was presented to Markyate surgery and The New Surgery in recognition of providing excellent health equality for people with learning disabilities.

The accreditation, which was originally awarded to Rothschild House Surgery and Little Rothschild Surgery in June 2017, was officially presented to Markyate Surgery and The New Surgery on Friday 8th March at an awards ceremony held at the Y2K Hall in Markyate.

This award is given by the Health Liaison Team from Hertfordshire Health and community services for reasonable adjustments made based on the individual needs of patients, to offer the best service possible. Natasha Collins, Purple Star Strategy Lead Nurse said “Rothschild Group have done some fantastic work for people with learning disabilities, they have been really keen and enthusiastic to bridge the health inequality gap that those with learning disabilities face”.

The ceremony was attended by The Mayor Counsellor Rosie Sutton as well as a number of other members of the local town council, members of the surgery’s own Patient Participation Group and patients of the Surgery who were witness to a performance by the Purple All Stars, a group of people with learning disabilities who use creative arts and music to teach others about the health needs of people with learning disabilities.

Speaking about the award, Sue Rivers Brown, Practice Manager of Rothschild House Group said “We are delighted to have achieved this accreditation across all of our sites. We have been working extremely hard to ensure that our services are accessible to everyone and I’m pleased that we have been recognised for the steps that we have taken to achieve this award”.

As well as offering Health Checks to patients with learning disabilities over the age of 14, all patients over the age of 18 are eligible for a purple folder which allows patient health information to be accessible to doctors, nurses, dentists, pharmacists and opticians. The surgery also invites all patients on its learning disabilities register to attend annually for the flu jab, offers longer or more flexible appointments where necessary and has run a number of staff training sessions to improve awareness of the requirement to make reasonable adjustments for patients.

Click images to enlarge

Announcement to Patients

Rothschild House Group and Berkhamsted Group Practice have reached an agreement to work together from 1st July 2019. On this date, the partnership running both surgeries will merge, but patients will continue to receive care at their current surgery.

The two partnerships have agreed to this merger because of the opportunities for a large, locally-run surgery to enhance patient care and attract additional services. We will be looking after 40,000 patients and will be able to share expertise from the current group of clinicians, as well as attracting new GPs and other clinicians to join. We will be making some operational changes over time,which include recruitment of additional clinicians for the Berkhamsted sites and Berkhamsted Group Practice starting to work to the Rothschild House Group model of care.

Our patients are at the heart of our service and both partnerships are very much looking forward to working together to strengthen our commitment to excellent patient care.

We will keep our Patient Groups up to date with our progress and publish regular updates for patients on our websites and in our waiting rooms.

Patient Access On-Boarding Email Campaign – January to February 2019

Last May the all-new Patient Access web portal was launched and in August a number of users were contacted to remind them to log in and link their new accounts.

Patient Access will be contacting these patients again to explain the new and updated portal and to carefully explain how to sign into it for the first time – we realise that some users have had difficulties with this stage of the process before, so this is a great opportunity to make each step really clear for anyone unfamiliar with the new version. A copy of the email can be found here.

Users of patient access that have been successfully using the new portal should not receive any emails requesting them to sign in or revalidate their user details.

Pitstone Surgery Dispensary

We will reopen our dispensary at Pitstone surgery on 2nd January 2019 offering a full dispensing and repeat prescription service. We hope this will provide our Pitstone patients with efficient local access to their medications and repeat scripts. Please ask our dispensary staff for more information and details of how we can dispense to you

Find out if we can dispense to you!

If you live in these villages, we can dispense to you – the changeover is simple – please ask your doctor or one of our dispensing staff who will arrange this for you.

Tring and Pitstone Patients Markyate Patient
Aldbury Aley Green
Aston Clinton Braddens Camp
Buckland Flamstead
Buckland Common Gaddesden Row
Cheddington Kensworth
Cholesbury Pepperstock
Cow Roast Slip End
Dagnall Studham
Drayton Beauchamp Water End
Edlesborough Whipsnade
Great Missenden Woodside
Gubble Cote
Hastoe
Ivinghoe Aston
Long Martson
Marsworth
Northfield
Puttenham
Slapton
St Leonards
Tringford
Weston Turville
Wigginton
Wigginton Bottom
Wilstone
Wingrave

Extended Access Hub at The New Surgery

Dacorum Extended Access launched on 30th June. This is a new GP service that will operate an extended hours service for evening and weekend appointments. It will be staffed by local GPs at The New Surgery in Tring and West Herts Medical Centre, Hemel Hempstead. Further additional sites will become available as the service develops.

This is an appointments based primary care service and appointments for this service can be booked through our receptionists as usual.

For more information please speak to a member of the practice team.

Extended Access

Extended Access is a government initiative that requires our Clinical Commissioning Group to offer patients appointments outside of core hours. This differs from, and is in addition to our existing hours sessions offered at two of our sites. The main difference is that it will be organised and operated by our local federation: Dacorum Healthcare Providers (DHP) who will employ clinical, administrative and reception staff to run this service.

The service will be operated as a locality (for us, this is Dacorum) and will service all 18 practices in the Dacorum area. Appointments will be offered at three different locations, known as hubs, across the locality. It is envisaged there will be two hubs in Hemel Hempstead and one in Tring at The New Surgery. The service will commence during May and all Dacorum patients will be able to book appointments via their own practice to be seen outside of core hours at one of the hubs.

This service begins at The New Surgery on Saturday 30th June – please ask at reception for more details.