Monthly Archives: February 2017

Did you miss your last appointment?

Last week 62 appointments were wasted by patients who failed to attend and forgot to cancel. This time is equal to about 3 GP or Nurse sessions’ and has a HUGE impact on our waiting times for routine appointments.

We work hard to endeavour patients have access to on the day urgent appointments and to keep the length of time you have to wait for a non-urgent appointment to a minimum. Please help us to reduce our waiting times and improve our service by letting us know if you are unable to attend or no longer need your appointment.

You can cancel your appointments in a number of ways:

  • Call us on 01442 822468 or 01296 662800
  • You can reply CANCEL to your appointment reminder text (Not receiving these? Make sure we have your correct mobile number!)
  • You can cancel appointments online – not registered for online services yet? Find out more!